October 26th news: "I have to pay two times the heating fee, but people are not received, said the corridor of the valve is lost, repaired to the heating. Property let me find heating company, while heating company and let me find property, really don't know what to do." Seeing the heating period nearly, live in Chinese Sea Area Development Zone No. 36 Mr. Ji very troublesome. He told reporters, not only is he a small corridor, many valves are lost, many residents and he met the same problem. In recent days, the new daily heating hotline frequently received such complaints, we have to ask the same question: the lock valves lost, exactly who should be responsible?
Resident
Valve in the corridor, we have no obligation of care
"Valves in the corridor, it was not my own things at home, where can see every day?" Mr. Ji said, whether the heating companies or property, they must have a party should be responsible for the repair of the valve, but should not push the responsibility to the owners head.
As with Mr. Ji, the new century residential home Penghui Mr. Yu also for this thing in distress. According to his introduction, small household heating valve lost a lot, "these valves are valves box in the corner of the stairs, we residents there is no way to watch, the valve is lost by who is responsible for this? We find the property, the property regardless, allow users to buy their own, then they are responsible for installation, is it reasonable?" He answered very confused on the property.
Heating company
Locking valve damage, do not rule out the user private open.
This small locking valve what function? Reporter from a heating enterprises to understand, don't look at the valve is not, this is a very important link in heating system. It is a control node, the user indoor pipeline and the external network, once lost, it means the indoor pipeline can not be effectively connected with the internet.
It is understood, locking valve new buildings are in the corridor in the borehole, and the old household after transformation, lock valves are mostly in the stairwell. "Just the implementation of household transformation, locking valve is copper, but due to the loss of damage rate is too high, so now basically is to use iron." A heating company relevant responsible person told the reporter. Although some heating company took to valve box locks and other security measures, but still difficult to avoid valve damaged frequently. "There is a very important point, if the user to stop, we will close the locking valve. That is to say, if the lock valve is damaged, can not be ruled out user private open the valve. And between the enterprise and the user often therefore disputes, but also due to the evidence that cannot be processed." The responsible person said.
Administrative department
Heating enterprises undertake repair maintenance locking valve
Reporters from the city heating Office to understand, in May 1st this year the implementation of the "Regulations" Dalian city heating with hot twenty-ninth on heating facilities with hot update, transformation, repair, maintenance defined: user residential, which belongs to the thermal facilities are not household, by the heating unit is responsible for; belongs to the thermal facilities have been divided households, heat source to locking valve or heat meter (including locking valve or heat meter), responsible for the heating units, locking valve or heat meter after part, operation by the heating unit is responsible, the user is responsible for the materials, heat facilities use ground radiation, water separator and filter by the heating unit is responsible for maintenance, update, alteration, repair and other facilities using heat curing, the user is responsible for.
And for users to non - residential, belonging to the payment by the construction area, the heat source to the user (including well into the family well) part is responsible for the heating units, into the family well after operation by the heating unit is responsible, responsible for material by the user; belongs to according to the meter charge, heat source to the heat meter (including heat meter) part responsible for the heating units, the heat meter after part of the user is responsible for.
In addition, facilities with hot household renovation is responsible by the heating units, but new facilities with hot material by the user is responsible for
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